HOW IT WORKS
How Book Nevis Works
From the moment you book to the moment you reach your destination, here’s exactly what happens at each step. No surprises.
01
STEP
You book online
Choose your route on our site, enter your travel date, flight details, passenger count, and any special notes, and complete your booking. You’ll receive an immediate email receipt. Within a few hours, you’ll receive a full booking confirmation from us once we’ve coordinated the operational details on our side.
02
STEP
We coordinate behind the scenes
As soon as you book, we begin the coordination. We allocate a vehicle and driver for your route, reserve the water taxi leg if your route includes one, and set up your flight tracking. If anything needs clarification, for example an unusual pickup point, we message you by email or WhatsApp.
03
STEP
Seven days before travel, you receive your Final Details
A week before your travel date, we send you a short Final Details email confirming the pickup point, the timings, the vehicles, and our WhatsApp contact for day-of-travel. At this point, operational resources are locked to your booking.
04
STEP
On the day, for airport arrivals
Your driver is already at the airport by the time you land. We track your flight, so we know your actual arrival time.
When you clear customs and exit the arrivals hall, look for a Book Nevis sign in the arrivals area. Whoever is holding the sign is your driver. Don’t look for a specific name — flight timings shift, and we sometimes re-assign drivers while guests are in the air.
Your driver handles your luggage. You get into an air-conditioned vehicle with bottled water already waiting.
05
STEP
The St. Kitts to Nevis water crossing
For most Nevis-bound guests, we drive 25 minutes from the airport to the Reggae Beach or Majors Bay pier on St. Kitts. Your private water taxi is waiting. The crossing is 6 to 8 minutes to Oualie Beach (standard, used for most Nevis hotels), or 15 minutes direct to the Four Seasons private pier (Four Seasons guests only).
Soft drinks are provided on the boat. A second driver meets you on the Nevis side, luggage is handled straight onto the vehicle, and you continue to your hotel.
06
STEP
Arrival
You arrive at your hotel or villa and check in. Total time from the arrivals hall at SKB to a Nevis hotel is typically 45 to 60 minutes.
07
STEP
For departures
The reverse flow, but calmer. Your Nevis driver collects you from the hotel at the time agreed, the water taxi takes you across, and a St. Kitts driver meets you at Reggae Beach for the onward run to the airport. We build generous buffer time into departure transfers so a small delay doesn’t become a missed flight.
INCLUDED IN EVERY TRANSFER
What the price includes
- Meet-and-greet after customs at the airport
- Private vehicle with a professional, licensed driver
- End-to-end luggage handling
- Bottled water on every road leg
- Soft drinks on every water taxi leg
- Live flight tracking before and on the day
- WhatsApp support on the day of travel
- Child seats available on land taxi legs only (not on water taxis) — US$20 per seat for each land taxi leg in your transfer
- No late-night surcharges
- No flight-delay fees
What happens if something goes wrong?
If your flight is delayed, we adjust — no fee. If sea conditions are unsafe, we offer you a shifted crossing, the public ferry, or a full refund. If anything else disrupts your journey, we contact you immediately and work out the best alternative. Our full Booking & Cancellation Policy covers every scenario.